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Hello...vodafone company has deducted 72rs from my balance giving the reason that I had sent mms on 5-6-13.But sent text sms to 24 recipients as"good morning"...but balance was deducted...so i went to Vodafone store.There i showed the delivery messages as proof that i had sent sms and not mms, so they took complaint...but now they are saying that amount will be not refunded...i need my legal amount...
36%
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27111
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Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We believe that you have been contacted by our Customer care team and hope that your concern regarding tariff plan for your number has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.