[Resolved] Vodafone — POOR NETWORK HIGH BILLING | |
EMAIL DATED 11.01.2010 SUBJECT : COMPLAINT From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com , neetu.[protected]@vodafone.com , rajesh.[protected]@vodafone.com COMPLAINT FOR VODAFONE FOR NIL RESPONSE TO MY COMPLAINTS DURING THE YEAR. DEAR SIR, I, SINCERELY, REGET TO MENTION THAT DURING THE YEAR,2009 I HAD REPEATEDLY SENT COMPLAINTS TO VARIOUS AUTHORITIES OF VODAFONE BUT IN VAIN, AS NEITHER OF MY COMPLAINT ATTENDED OR REPLIED TO ME. TODAY I HAD VISITED YOUR MOBILE OUTLET AT BINDAL BRIDGE, DEHRADUN AND DISCUSSED THE MATTER WITH MR. AMIT KUMAR AND HE INFOEMD ME TO BRING LAPTOP AND DATA CARD FOR CHEKING THE CONNECTION. IS IT POSSIBLE ? IF SO FOR THIS PURPOSE, I WILL HAVE TO PROCURE A LAPTOP. I AM GIVING BELOW DETAILS OF MY COMPLAINTS FOR YOUR READY REFERENCE. KINDLY LOOK INTO THE MATTER AND PLEASE CALL ME ON MOBILE [protected]. MATTER URGENT With regards, S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] ======================================================= EMAIL DATED 20.12.2009 SUBJECT : USB INTERNET BILL FOR NOVEMBER,2009 [protected] From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com Dear sir, Since Janauary,2009 i am useing this internet data card USB and till october,09 due to very neglegible use no bill was charged to me. I surprised to see bill for november,2009 it is Rs.1147.86/- even though I have plan of 1 GB free use. Kinly look into this and make necessary correction so that I can pay the bill by 21.12.09 MATTER URGENT With regards, S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] ================================================================================...⇄ EMAIL DATED 08.07.2009 SUBJECT : COMPLAINT From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com INSTEAD OF MY REPEATED REMINDERS NON ONE HAS TILL DATE REPLED OR CONTACTED ME. WHOM SHALL I APPORACH PLEASE HELP ME PLEASE CONTACT ME MY MOBILE NO. IS [protected] SINCERELY AWAITING YOUR CALL WITH WARM REGARDS WASWANI To: "Rajesh_Shetty_[rajesh.shetty1"@vodafone.com] Subject: MY VODAFONE NO. IS [protected] complaint SIR, MY VODAFONE NO. IS [protected], PLEASE HELP ME WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] =============================================================== Dear Mr. Waswani, Thank you for your email dated 02/06/09 about the Internet Connection. We deeply regret to resolve your concern as you have not provided your Vodafone number. Therefore, we would like to request you to provide us your Vodafone number so that we would be able to help you better. In case you need further assistance, please do call or email us. We will do our best to help you. Happy to help, Jaya Sharma Appellate Authority Contact numbers* Vodafone Care : 111 or +91- [protected] (Toll free from Vodafone mobile phones within the home network) Appellate Authority : +[protected] Fax number : +91- [protected] E-mail : rajesh.[protected]@vodafone.com Website : www.vodafone.in ---- Original Message ---- From: [protected]@ongc.co.in Sent: 02-Jun-2009 15:36:06 To: rajesh.[protected]@vodafone.com Subject: COMPLAINT ?DEAR SIR,I SINCERELY REGRET TO MENTION THE FOLLOWING:I HAD PURCHASED VODAFONE USB INTERNET CONNECT ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS.I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWS CONNECTIVITY OF 0 TO 700 BPS ONLY.AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END.I AM UNABLE TO USE THIS USB INTERNET CONNECT.KINDLY ADVISE SUITABLE WAYOUT IS IT POSSIBLE TO GET THE MONEY BACK IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION?PLEASE HELP ME WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] =============================================================================== To: [protected]@ongc.co.in Subject: Re: COMPLAINT FOR VODAFONE NET CONNECT [protected] [REF:[protected]] Dear Mr. Waswani, Thank you for your email dated 17/06/09 about not able to get internet connectivity on your USB stick. We would like to confirm that we have forwarded your Vodafone USB number [protected] to the concerned department. You will be called back on your alternative number being provided by you within 2 days to check and resolve your concern. In case you need further assistance, do call or email us. We will do our best to help you. Happy to help, Rishikant Bapuly. Vodafone Care Contact numbers* Vodafone Care : 111 or +91- [protected] (Toll free from Vodafone mobile phones within the home network) Fax number : +91- [protected] E-mail : vodafonecare.[protected]@vodafone.com Website : www.vodafone.in ---- Original Message ---- From: [protected]@ongc.co.in Sent: 17-Jun-2009 18:12:27 To: vodafonecare.[protected]@vodafone.com Subject: COMPLAINT FOR VODAFONE NET CONNECT [protected] DEAR SIR,I SINCERELY REGRET TO MENTION THE FOLLOWING:I HAD PURCHASED VODAFONE USB INTERNET CONNECT NO. [protected] ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS.I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWSCONNECTIVITY OF 0 TO 700 BPS ONLY.AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END.I AM UNABLE TO USE THIS USB INTERNET CONNECT.KINDLY ADVISE SUITABLE WAYOUT?IS IT POSSIBLE TO GET THE MONEY BACK IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION. PLEASE HELP ME. WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] ======================================================== ----- Message from Vodafone Care <vodafonecare.[protected]@vodafone.com> on Fri, 19 Jun 2009 14:21:27 +[protected] To: [protected]@ongc.co.in Subject: Re: COMPLAINT FOR VODAFONE NET CONNECT [protected] [REF:[protected]] Dear Mr. Waswani, Thank you for your email dated 17/06/09 about not able to get internet connectivity on your USB stick. We would like to confirm that we have forwarded your Vodafone USB number [protected] to the concerned department. You will be called back on your alternative number being provided by you within 2 days to check and resolve your concern. In case you need further assistance, do call or email us. We will do our best to help you. Happy to help, Rishikant Bapuly. Vodafone Care Contact numbers* Vodafone Care : 111 or +91- [protected] (Toll free from Vodafone mobile phones within the home network) Fax number : +91- [protected] E-mail : vodafonecare.[protected]@vodafone.com Website : www.vodafone.in ---- Original Message ---- From: [protected]@ongc.co.in Sent: 17-Jun-2009 18:12:27 To: vodafonecare.[protected]@vodafone.com Subject: COMPLAINT FOR VODAFONE NET CONNECT [protected] DEAR SIR,?I SINCERELY REGRET TO MENTION THE FOLLOWING:?I HAD PURCHASED VODAFONE USB INTERNET CONNECT NO. [protected] ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS.?I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWSCONNECTIVITY OF 0 TO 700 BPS ONLY.?AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END.?I AM UNABLE TO USE THIS USB INTERNET CONNECT.?KINDLY ADVISE SUITABLE WAYOUT?IS IT POSSIBLE TO GET THE MONEY BACK?IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION?PLEASE HELP ME?WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB??[protected] ==================================================================== EMAIL DATED 17.06.2009 SUBJECT : COMPLAINT From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com DEAR SIR, I SINCERELY REGRET TO MENTION THE FOLLOWING: I HAD PURCHASED VODAFONE USB INTERNET CONNECT NO. [protected] ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS. I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWS CONNECTIVITY OF 0 TO 700 BPS ONLY. AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END. I AM UNABLE TO USE THIS USB INTERNET CONNECT. KINDLY ADVISE SUITABLE WAYOUT IS IT POSSIBLE TO GET THE MONEY BACK IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION PLEASE HELP ME WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] ====================================================== EMAIL DATED 02.06.2009 SUBJECT : COMPLAINT From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com , neetu.[protected]@vodafone.com , rajesh.[protected]@vodafone.com DEAR SIR, I SINCERELY REGRET TO MENTION THE FOLLOWING: I HAD PURCHASED VODAFONE USB INTERNET CONNECT ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS. I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWS CONNECTIVITY OF 0 TO 700 BPS ONLY. AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END. I AM UNABLE TO USE THIS USB INTERNET CONNECT. KINDLY ADVISE SUITABLE WAYOUT IS IT POSSIBLE TO GET THE MONEY BACK IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION PLEASE HELP ME WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] ================================================== EMAIL DATED 14.05.2009 NETWORK COMPLAIN FOR VODAFONE INTERNET USB CONNECT From : [protected]@ongc.co.in To : vodafonecare.[protected]@vodafone.com , neetu.[protected]@vodafone.com , rajesh.[protected]@vodafone.com DEAR SIR, I SINCERELY REGRET TO MENTION THE FOLLOWING: I HAD PURCHASED VODAFONE USB INTERNET CONNECT ON 14.1.09 WITH THE PLAN OF RS.699/- FOR 12 MONTHS. I REGRET TO MENTION THAT WHENEVER I TRY TO CONNECT INTERNET IT SHOWS CONNECTIVITY OF 0 TO 700 BPS ONLY. AND ALL MY EFFORTS TO VISIT A SITE COMES TO AN END. I AM UNABLE TO USE THIS USB INTERNET CONNECT. KINDLY ADVISE SUITABLE WAYOUT IS IT POSSIBLE TO GET THE MONEY BACK IS IT POSSIBLE TO SHIFT IT TO 3G CONNECTION PLEASE HELP ME WITH REGARDS S. C. WASWANI, FINANCE & ACCOUNTS OFFICER, ONGC LTD., CPF SECTION,SHED NO. 4, TEL BHAVAN, DEHRADUN MOB [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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Hope all your concerns have been addressed to your satisfaction. Do drop an e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.
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