[Resolved] Vodafone — Deactivation of all add ons to my number | |
Hi, I am a Bangalore based postpaid customer (Number [protected]). In some strange way vodafone has activated some add ons to my existing talkplan Enterprise 199 (Add Ons - INR 200 for STD calls, 30 for SMS & 49 for local V2V calls) in the month of February 2010 which is totally an unwanted service. Regarding this I visited the Vodafone store twice (before Feb 25th, as my billing cycle is 25th of every month) which is located at ITPB, white field road Bangalore and requested for deactivation of all the add ons and also the change of plan to Enterprise 99. Surprisingly my plan alone is changed from 199 to 99 but the add ons were not deactivated. I want to ask the guys at Vodafone ITPB a small question. Are you human beings or animals? Once again I'm asking you guys to deactivate all the add ons by tomorrow i.e 2nd of Mar 2010. If not I request you to cancel my number. Or else I'm not going to pay any of the bills. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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All the add-on services have been deactivated on your number as per your request. You can always mail us in case you have any further queries at vodafonecare.[protected]@vodafone.com & we would be happy to help.
Vodafone Customer Care, Karnataka.