Vodafone Care — Abut cust care

Hello...This is bhavan...i am been using vodafone from past 3 year...i had used post and pre paid both...
but the cust care executive are very lazy to help who needs help...
i had spoken to a executive last time regarding sms pending...
He was not ready to help me at all apart from that he was talk to his friend informing me to wait over the phone, , , ,
He did even know anything about the vodafone...No proper training for executives and no common sense to behave with the customer...This some thing very painful...We are not getting our service when we need it...
All the time vodafone will be planning to make business by launching Zozozo ads...

Instead of investing huge amt for ads...Give a proper training for executives and try to reslove your existing cust...
This is my deatils...you can call me for any further info #[protected]