[Resolved]  Vodafone — Disconnect the number without intimation

Address:Chandigarh, Chandigarh

Hello my self Shashi, in year 2010 March I brought a Prepaid Vodafone SIM card. From 27 august 2011 to 15 Dec 2011 i cant use that sim/Number due to handset problem now when i want use that sim card again on 15 Dec 2011 the handset shows Sim Card Registration failed than I talked to costumer care centre they said go to Vodafone store and they refresh that sim and sim working within 5 minutes. Next day I visited the Vodafone store at sector-28 chandigarh they said that due to not use of sim card from 90 days the no. is disconnected than I asked to him that before disconnected why you people don’t intimate me regarding this on my alternate no., e-mail address or by a letter at house address?? Then he has answer less after that he talk on phone with someone else and told me that I go to the Sector-35 Chandigarh Vodafone store and my problem will be sought out there. When I visited the Vodafone store Sector-35 Chandigarh they said that the no. disconnected due to not use in 90 days and the no. is not reissue to me because the no. may be in market.

Now, why not the Vodafone intimate me regarding this? And I approach the Vodafone on the 104 day from the unused of sim is not very long time. And the company how the disconnected the no. without intimation or permission from the owner and how the company launched that no. in the market without any notice/intimation to the owner.

I want that no. because that is my official no. and is very usefull for and also any person misused the my that no.
Please Help Me….

Shashi
# 1088 Sector-20 B
Chandigarh
[protected]
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Dec 4, 2016
Complaint marked as Resolved 
Verified Support
Dec 23, 2011
Vodafone India Customer Care's response
Hello Shashi,

Thanks for writing to us. Kindly share the Vodafone number which has been de-activated with us here http://bit.ly/hzNUch we'll have it checked for you. You may also write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Punjab
Complaint comments 

Comments

Still i not get my no. activate. The no. is still giving ""The Number. is Temporarily out of Service"".So why the Vodafone can not activate the my Number/Sim-Card. Where else i had visited to Vodafone Store on 15 Dec.

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