[Resolved] Vodafone — Complain Regarding Getting Flash Messages | |
Still I m facing same issue , I kill you >___< y this flash message are not going to be quit ?? This is my 2nd email sending u to all .. So finally I m really compel to disconnect my Vodafone number Vodafone sucks.. Complaint against: Vodafone This is a complaint against VODAFONE SERVICES. I bought a Vodafone SIM the 1st week of March-12 & from the day the SIM was active,I have been getting flash messages on my cellphone for every 20 mins. I called Vodafone customer service (111-tollfress) as well as complained no. 198 (toll free) ,several times to get flash messages De-activated. They guided me through various procedures on my cellphone like looking for My services ,entertainment , media & god knows what all to get these. The customer service is so sick that they could not understand that i don't have any such option in my cellphone they are talking about. I was taken for a ride by so many agents as half of them hung up on me & the rest said that these messages cannot be De-activated. I spoke to Vodafone Office (Ameerpet Hyderabad) & eventually got angry & demanded to speak to a supervisor who promised me that these service messages will be DE-activated within 24hrs. But till now i am being bombarded with these flash messages which flash on my screen every-time (even when my phone is locked). It is consuming all battery charge as it is a flash message & I am forced to keep my phone on charger the entire day. I m fed up of talking to Vodafone as they seem to be enjoying the income from these flash messages but they don't realize how inconvenient it is to the consumer. Please take this matter very very seriously because Vodafone not just has this flash messages service but this service is active in mid night which is ridiculous. They don't even god damn let me sleep in peace. My phone keeps flashing till 2AM in the night. I have spent too much time talking to customer service .Please let me know if there is any other information required. Let me know your as soon as possible that whether I have to continue my Vodafone connection or not ?? Hence, I am compelled to switch other Telecom services. Now, Vodafone is totally useless for me. Thanks & Regards, Was this information helpful? | |
Dec 19, 2016 Complaint marked as Resolved Verified Support Aug 17, 2012 Vodafone India Customer Care's response Hello H Singh, We are looking into your concern and will get back to you as soon as possible. Regards, Vodafone Customer Care, Andhra Pradesh. | |
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