Vodafone Connection — Vodafone prepaid connection

Address:

Delhi

Unfortunately I had taken prepaid connection from Vodafone. All the documents were submitted at the center where connection was taken. They retainde the photo copy of documents and start the connection. But after 3 days all the incommings and outgoing call was disconnected. Reason documents was not submitted. . I was asked to visit nearest Customer care center. I had visited 4 times, all the times server was down.

I do not underastand, why they have started the connection when documents were not there. D'nt Know how they are servicing the customer when their servers are down? I have other connections also from other service providers but they are perfectly working.
By Changing company name after every year does not attract customer but its service to the customer which matters.

Deepak Sharma