[Resolved] Vodafone Data Card — wrong billing | |
i god vodafone data card which gives 500mb/month for rs 500 and they also gave a software to track how much i use every month. i used around 470mb in the month but the bill came to be around rs 8000 and they said i used around 1.8gb of data.i made a complaint and asked for detailed billing, it took 2 months and lot of effort on my part to get the detailed bill, mean time they closed my internet connection for not paying rs 8000 and they locked my other mobile number 3 days after i got the detailed bill.the surpridse was the detailed bill showed that i ysed 100mb in 1 hour in a data card which is not even possible.by this time the collection guy called me, then i went to collectionwith screen shot of the usage i have in comp and the detailed bill and explained it is not possible to download 100mb inone hr in a datacard...but no use my other line was cut and as i was expecting a interview i had to pay tha amount to get my mobile working.the coustomer service is really bad and i would be happy if some one can help me on this. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
Vodafone — WHY CLOSE MY NUMBER
I HAVE A VODAFONE COMPANY'S NUMBER, BUT THIS COMPANY CLOSE MY NUMBER WITHOUT INFORMING ME, HOW THEY ARE COULD IN, I HAVE THIS NUMBER FROM LAST 6 YEARS.MY MOBILE NUMBER IS [protected]
EMAIL: [protected]@yahoo.co.in
PLEASE DO SOME THING TO ACTIVATING MY NUMBER. IF YOU NOT DO THAT SO
I'LL BE GO IN CONSUMER COURT.
NAME: PRASANJIT BISWAS
Dear,
Login to linkedin website search telecom peoples & inform this fraud to all telecom peoples then they will understand
Login to linkedin website search telecom peoples & inform this fraud to all telecom peoples then they will understand
Vodafone Data Card — Vodafone employees are close my number
Hello, my vodafone number is not working, some of vodafone customer care executive doing close my number.I also contact customer care executive they are telling me that your number is not working for some days, but I told to
customer care executive that number which I used regularly. So it is a mistake of vodafone care.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — Closing of number
Please close my number [protected].I already have sent the mail to customer care but it has not closed my number yet.
Please disconnect my number.