[Resolved]  Vodafone — Deactivated Number received bill

Address:Thane, Maharashtra

Hi,

I had completed formalities of deactivation of my 3G postpaid mobile connection - [protected] in the month of Sep (13th), I paid that month bill amount also in the month of Oct'12.

I am shocked today to see the mail that, the bill amount is overdue for the month of Oct'12, when I called customer care, I came to know that, the number is still active and falsy information put on behalf of me.

If you track the same number, it is never used since Sep 13, due to I never want that service and was under impression that, the connection was closed.

I want to roll back the bill amount charged me for the month of Oct as well as any other charge if applicable for this month in case of number is active. I have done my part of formalities already.
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Dec 17, 2016
Complaint marked as Resolved 
Verified Support
Nov 26, 2012
Vodafone India Customer Care's response
Hello Viral Mistry,

Please be informed, we have issued a reimbursement for the entire amount and deactivated your number; effective since November 21, 2012.

Regards,
Vodafone Customer Care, Mumbai
Complaint comments 

Comments

SEE WHETHER DONE. OR GO TO POLICE WITH PROOF OF DISCONNECTION AND FILE CHEATING CASE U/S 420 ON VODAFONE...

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