[Resolved]  Vodafone — Deducted Money Against to the service message sent by them

Vodafone — customer care not respond properly

i want vodafone live setting and i am calling from 25 days they are not reponse properly then wat we are fool to use vodafone
i spoke with tamilselvan, kenedy, aruna they not response properly

my complaint registrer no
[protected]

Vodafone Mobile Service — Deduction Of money

Dated: 17.09.09
Manager Costumer service
Vodafone Essar Spacetel Ltd
Module A, 2nd floor, Fortune Towers,
Chandrasekhar Pur, Bhubaneswar
Orissa – 751023

SUB: - Deduction of money


Dear Sir,

I charged my account (mobile no.[protected]) of Rs.50 on 16-09-09 at 1.30 pm. I made a local call for 6 min at 7.00 Pm & what I found its 9.97 paisa left in my account .I inquiry Costumer Care but he did not gave satisfaction answer. According to him some LOVECOMBO service is activate which I never requested and to lodge a complain but in spite of solving the problem he cut the phone. Again I dialed Mr. Pradip Das- Supervisor (as he Mention) said your money cannot be return. He argue with me for long time but neither agreed to lodge a complain nor return money to my account. He spoke me such a way which gave me moral harassment and I was depressed

Hence I want to get a clarification & want my money back. I want a result in 7 days otherwise I am going to lodge a complain in consumer court against your company.

Thanking you
Regards

Bhanumati Kisan
Journalist

Vodafone — Regarding the money deduction

debit of money from customer without the knowledge

charging money from customers for value added services without the knowledge of customers or cheating the customer....... vodafone is a fraudalant company. so please avoid vodafone sim and mobile services... lot of complaints are accuring day to day against vodafone..............

Vodafone — Customer Care Employees Not Responding Correctly

Hi,

Automatically caller tune was activated to my mobile, when i requested Vodafone customer care, Raj Shekar C. answered the call and told me within 24 hrs the amount would be refunded and Caller tune will be deactivated, now its fourth day still i hear the caller tune and i dint get any amount to my account. when i call the customer care they are answering the call and when i ask them the question just without any answer they are hanging the phone, what kind of service is this?

Thanks
Sudhakar

Sent my contact details to the link provided

Thanks for Taking action and resolving the issue

Thanks
Sudhakar M.