Address: | South Delhi, Delhi |
Dear Sir,
I contacted vodafone for Prepaid to Postpaid Conversion on dated 08/05/2012. One executive come to me and I submitted my Pan Card copy, Licence Copy, One Photograph and SIM CARD Photo copy to him (Self Attested) with One person address proof for identification purpose. There is a problem for my address, then executive told me that they will call me and i will confirm the full address over phone and gave me the Post paid SIM. But due to some personal problem i was unable to attend the call of said executive and i missed the Mobile No. also of executive, then I called customer care No. so they told me that we donot have any information regarding this trascation, you have to contact vodafone office/Nodal Office. But I am regularly trying to available nodal officer no. but this is showing not available. Then i am continuing sending the mail to all concer persons including Nodal Officer, But i am just receiving the system generated mail. Nobody is responding.
I have also told them that If you are not interested to provide me Prepaid to Post paid Connection then its ok... Please return my document. But still i didnot get any response from any person from vodafone. This is hieight of mismanagement, I have also confirm my address over Mail.
Please sir, Look into the matter and do the needful.
With Regards,
Yogesh Khandelwal
My NO. [protected] Was this information helpful? |
I am still awaiting for the response from the nodal officer/customer care executive.
With Regards,
Yogesh Khandelwal