Vodafone — falsified internet charges

Address:

Udaipur, Rajasthan

I have purchase new post paid internet plan sim (No. [protected]) from Vodafone store, udaipur situated at uit circle. when i met sales executive i told her i taken this connection only for net and she marked in application form for only use net. she give me sim and told me this sim start after 24 hours but that day around 7:30 pm i get one message form vodafone company. In this massage write "hello please call 117 for televerification for your new vodaforn number [protected]." than i call to 117 and verifi this number and ask to executive when i used internet through this sim and he asked after one hour. than i used this internet sim next day around 11:30 am. i used this sim whole day and after around 7:15 pm this sim not worked and than a message received from vodafone company "your services are barred as usage of rs. 845/- has crossed cr limit. To restore, please make payment. call vodafone care on 111 for any clarifications". after repeatedly talking to customer care executive the response was not satisfactory. they told me to deposit minimum of rs. 500/- to continue using the services. please look into the matter.