[Resolved]  Vodafone — My sim was registered on someone else name

Address:

Hyderabad, Andhra Pradesh

An year back I bought an Vodafon prepaid card with complete documentation, before activation of this card I received an verification call as well. I was using this number without any problem. But recently I lost my mobile so I went to Vodafon shop to block my card and they told me that this card cannot be blocked because this card is on the name of some lady from Rangareddy district. Above all the executive says "dont worry about blocking the card...you provide me fresh application with your documents and we will provide you with the same number as before."
Unable to understand couple of things:
1- How can a number be on someone else name after I have received an verification call
2- What is the security that I have if someone would have misused that number, who is to be blamed?
3- Do company follow any security protocol for there customers?
4- How the hell that Vodafon executive says that he can give me the same number even though it is not disconnected.

Serious thumbs down for Vodafon!!!