[Resolved] Vodafone — service interruption | |||
I am connected with vodafone mobile service, abruptly I was unable to make calls, for the same I called vodafone customer care, they said that it would be due to incomplete document submission, for which, I was shocked, because, I double checked the documents, while submission, I submitted my passport, which is a proof of identity and the address as well, I made sure with the representative at the vodafone himayathnagar stores. As it was not solved over the phone, I have been to the vodafone stores, himayathnagar, personally, and they told that it is due to the signature mismatch, for which I was given a form again, and was told to fill in the details, I was given a time of 48 hours, I have been waiting for that time, but still it is not resolved, I have a balance of about 250/- prepaid on my sim, please see that my issue is resolved, and I can get back to the phone service normally. Thanks phone number:[protected] Was this information helpful? | |||
Dec 24, 2016 Complaint marked as Resolved Verified Support Nov 09, 2011 Vodafone India Customer Care's response Hello Chandudone, Thanks for writing to us. Please share a scanned copy of the acknowledgment to us at vodafonecare.[protected]@vodafone.com so that we can have it checked and get back to you with assistance. Happy to help! Kind Regards, Vodafone Customer Care, Andhra Pradesh | |||
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