[Resolved]  Vodafone — service interruption

Address:Hyderabad, Andhra Pradesh

I am connected with vodafone mobile service, abruptly I was unable to make calls, for the same I called vodafone customer care, they said that it would be due to incomplete document submission, for which, I was shocked, because, I double checked the documents, while submission, I submitted my passport, which is a proof of identity and the address as well, I made sure with the representative at the vodafone himayathnagar stores. As it was not solved over the phone, I have been to the vodafone stores, himayathnagar, personally, and they told that it is due to the signature mismatch, for which I was given a form again, and was told to fill in the details, I was given a time of 48 hours, I have been waiting for that time, but still it is not resolved, I have a balance of about 250/- prepaid on my sim, please see that my issue is resolved, and I can get back to the phone service normally.

Thanks
phone number:[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Nov 09, 2011
Vodafone India Customer Care's response
Hello Chandudone,

Thanks for writing to us. Please share a scanned copy of the acknowledgment to us at vodafonecare.[protected]@vodafone.com so that we can have it checked and get back to you with assistance. Happy to help!

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information