[Resolved]  Vodafone — Irresponsible

Address:

Delhi

Hi,

With utmost inconvenience, I am forced to escalate this matter. My vodafone sim with mobile number[protected] got damaged on July 4, 2012 and the very same day I requested for a new sim. Vodafone customer service representative informed me that it would be delivered to me in 48 hours. I got the sim after 2 days but it wasn't activated. I called customer service many a times to activate it and they always told me to wait for 4 hours or 24 hours. After 3 days, that is on July 8, 2012, they told me that the sim they sent me was faulty and they are going to send me another sim. Today is July 12, 2012 and still I haven't got the sim from Vodafone. Each time when I call they will give me a different excuse. You can imagine how much inconvenience a person has to face without a phone for 9 days and also face a lot of problems in regards to official work.

Hope to get this resolved as soon as possible. Please revert on the contact number or email address mentioned below if you need any further information.

Thanks and Regards,

Rethish Kumar
Contact no.[protected]
Email: rethish.[protected]@hotmail.com