[Resolved]  Vodafone — Local/STD sms charged at 10 rs

Address:

Satara, Maharashtra

I took vodafone sim with mobile no [protected] on 23/12/2011 from Karad,Distt- Satra(Maharashtra). Recharge of Rs 300 was done on 24/12/2011. When I took the new connection, I was informed that all messages(Local + Std) will not be charged for 10 Days.
However after 25/12/2011, I was charged Rs 10 per sms even on local messages and my balance dropped down from 300 to 40Rs within a span of 3 days even on not using the sim for either making calls or sending messages.
I called to vodafone care a couple of times but they neither found the solution to my problem nor they refunded any money and ignored my complaint saying that I did ISD messages, they did not pay my attention to my geniune problem .I do not even have any ISD contact number on my phone nor I have saved any number with OO/+91 in front. I am highly troubled presently due to my sudden balance deductions. My complaint number is 110/804158 as was given to me while taking to some of your company executive on vodafone care. However, no solution has found yet.
Do find solutions to my problems & make necessary refunds else I have to file this complaint in consumer court. My alternative contact no. is [protected].
Kaveri bharati
E-mail:- ashish.[protected]@gmail.com