[Resolved]  Vodafone — migration not activated

Address:

Kollam, Kerala

Res.Sir,
I was using vodafone postpaid connection with Ph.No.[protected] since last 2 year. but March 22, i have cleared all the bill amount and applied for migration to prepaid connection.i gave my photo and id proof. but it is not activated till now.one month has gone. It shows 'sim card registration failed'. whenever i contact to customer care and vodafone mini store in karunagappally they are telling it is activated in 16th april. what can i do ? Is this a vodafone service??
thanking you
anas