Vodafone — UNWANTED 3G SCHEME ACTIVATION BY VODAFONE

Address:

Maharashtra

I have recharged my pre paid vodafone number [protected] on 28-Sep-2011 with Rs. 1001/-
1st sep 2011, they deactivated my monthly 3G plan MI375 and activated a new plan 3G_PAYG with out my concent and without asking me. On 3rd number ran out of balance even though I have made only a few calls.
I contacted customer vodafone customer serivice at Viman Nagar, Pune and lodged a complaint on 3rd oct 2011 (complaint no:[protected])
I have recived a call today 14th oct 2011 saying the whole money was adjusted against the services offed to me.
I have two compalints:
1. Why did you start the plan without my concent ?
2. How did pre-paid mobile balance went to -254 ?

I request vodafone to provide an explanation and restore unfairly deducted balance back on my number.
Hope to see positive action soon.

Regards,
Madhu Narayanan