[Resolved]  Vodafone / Mobile Service — EXCESS BILLING OF MOBILE

Address:

Mumbai City, Maharashtra

SIR, MY MOBILE NO.[protected] VODAFONE IS MY MOBILE SERVICE PROVIDER I AM POST PAID CLINT SENICE LAST 5 YEARS APPRO.MY BILLING WAS RS.1200 TO 2300 LAST 12 MONTHS BILLS WITH BLACK BERRY MOBILE SECHEMS. IN FEB-2011 I BROUGHT APPLE I PHONE I TANSFER MY BLACK BERRY PLAN IN TO IPHONE PLAN 699.00 FROM 11.01.11 TO 10.02.2011 BILLING WAS RS.2419 & FROM 11.02.11 TO 10.03.2011 BILLING WAS 4576.94 WHICH IS DOUBLE THAN REGULAR BILL BUT I THINK I HAVE BROUGHT MY IPHONE SO BILL WAS HIGH & PAID ON 16.03.2011 FULLY NOW NEXT MONTH IE FROM 11.03.2011 TO 10.04.2011 BILL WAS RS.22618.76 & IN THIS BILL CHAVE CHARGED AS BELOW:- MONTHLY CHARGES RS.1098.00
MESSAGING CHARGES RS. 483.50
ROAMING CHARGES RS. 466.25
IPHONE INTERNET USAGE RS.18235.35
DOWNLOADS RS, 95.00
TAX RS.2112.19
TOTAL RS.22618.76

SIR THIS IS NOT POSSIBLE IHAVE NOT USE SO MUCH INTERNET IN MY IPHONE.I HAVE LAPTOP IN MY HOUSE WITH WIFI & ALSO IN MY OFFICE & ALSO I HAVE IPAID SO AS PER MY KNOWLEDGE THIS IS NOT POSSIBLE THAT ANY MIDDLE MAN CAN SO MUCH INTERNET IPHONE THEY SAY THAT I AM SUFFERING INTERNET 4261470 KB IN 30DAYS IT MEANS I AM ONLY SUFFERING 24 HOURS FULL OF 30 DAYS SO SIR PL HELP ME AND REGISTER MY COMPLAIN
THANKS
PRAKASH SHAH- RELATIONSHIP NO.1.6934927
51 KEDIA APART,29/F DOONGERSI RD,
MALBAR HILL,MUMBAI-400006 MY NEW MOB.NO.[protected]
EMAIL ID- [protected]@yahoo.com

NOTE: THEY NEVER INFORM ME THAT YOUR USES ARE SO HIGH & MY ORIGINAL LIMIT WAS ONLY RS.3000.00 YES IADMIT THAT IF I HAVE NOT PAID 16 MARCH 2011 BILL OF RS.4576.94 THAN THIS IS NOT HAPPEN