[Resolved]  Vodafone — caller tune

Address:South Delhi, Delhi

rs. 45/- money deducted without any reason
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Dec 22, 2011
Vodafone India Customer Care's response
Hello Hanumanthu,

Please be assured that we're looking into the matter and will get back to you as soon as we can. Do email us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Jun 08, 2016
Vodafone India Customer Care's response
Hi shafiazhr, Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1nVi3me Regards, Vodafone.
Complaint comments 

Comments

with my confirmation set my caller tune on my mobile & deduct Rs.30.

Why deduct Rs.30 on my account with out my permission.
CALLER TUNE ACTIVATED WITHOUT MY CONFORMATION AND CUSTOMER CARE IS NOT LISTENING TO ME,

[protected]
NAVNEET SINGH
I have lodged complaints on three separate occasions regarding deactivation of caller tune service on my number that was activated in the first place without my permission.I need the deactivation of tis service with immediate effect, along with a refund of the amount unfairly deducted. The number is [protected].
without my permission the caller tune has set on my number [protected],,
and rs.24 has been decharge from my number.

and the exectives told me that you hadselected the song that why we charge you

and now i want to give this information to "punjab kesari"
i am not joking
just give my money back
Recently I took a new prepaid connection of Vodafone (Number [protected] ).Just on the day of activation of number they set a Callertune which I never applied.Two days after they changed the callertune without any information.They have deducted approx. Rs. 50 for the same.

First of all please ask them to deactivate the callertune and then return the money they deduced without informing.
I am S.Lakshminarayanan and my complaint to vodophone cstomer care remains unattended one .Inspite of debiting a goodsm of amont they are now delibrately not even attending my calls.This looks ery odd and arragant too.My complaints no are as under.[protected]&[protected]
hello even i am vodafone customer since i have starting using cell phones but many a times have to face problems and as usual company does not have the wonderful song of A R REHMAN in their collection so i just request the company to please provide the same for the caller tune
thanx
automatically put up hello tune and detect 45 rupess my phon number is [protected] this number is vodafone.
hii I m Shaileja Giri, My vodafone number is [protected], I have request for one song for caller tune, [pardesh ja ke pardesiya] , but instead of this song i was gien another song, maa tuje salam, but i want now song of {,Jaanbaaz} - "HAR KISI KO NAHI MILTA YAHA PYAR JINDAGI MAI"
hello vodafone.. myself swarnali i m using a kolkata number [protected].. i did'nt request for changing my caller tune, , but it has been changed forcefully... i need my money back and my previous caller tune back.
Hi,

i have activated a caller tune and i have paid Rs 45 to enable my friends to listen to the song. But for around 7-8 seconds there is advertisement "Is gaane ko apni caller tune banane ke liye * dabaye" before the caller tune. I am not paying for the advertisement. They should only play the callertune because i am paying for that only.

thanks
Sumit Gupta
to remove caller tune and to refund the account from the no. [protected]
How to set own voice as callertune in Hutch/Vodafone postpaid?

Vodafone — hello tune

i dailled 50003 on my handset having vodafone network service charged 99 rs for only dialing that no. not even press for activation but even though i deactivated it with in 2 hours they promise for give back money to my accont but didn't do that please help regarding this .

Vodafone — charges deducted Rs.60 after cancellation of caller tune

without requesting caller tune request Rs.60/- has been deducted from my vodafone number [protected] after so many contact to their helpline number to 111/198 several times no response has been given so far and they have also charged the complaint call charges. Generally Mobile Service Provider is sending message for requesting caller tune to mislead the consumer so that the consumer has to press the wrong key and the Service Provider has to charge the caller tune charges forcefully. I have also deregulated the caller tune within one minute of activation to their number 144.

sanjay goel
C-40-X-4, Dilshad Garden,
Delhi 110095
In some strange way vodafone has activated caller tune on my mobile number number and they are charging for an unwanted service.
I would like the caller tune to be stopped immediately. My phone...
Dear Sir,

I am vodafone customer from last 4 years.From last 3days i got messages from vodafone related to caller tunes and yesterday caller tune activated without my permission and 15 rupees amount deducted.I don't send any request to vodafone about caller tune but the caller tune activated without my permission.I want clarification why the caller tune activated without my permission.

Regards,
U.Hanumanthu,
[protected].
Dear Sir,

Caller tune deactivated but my deduction amount is not returned, who will give to return back my deduction amount for caller tune..Caller tune activated as per you and deducted the amount as per u without my permission.I complaint to vodafone then the caller tune deactivated but i will not receive my amount(15 rupees).So tatally i want my deduction amount(15 rupees) as early as possible.

Thanks & Regards
U.Hanumanthu
[protected].
Respected sir,

i have recently port my cell no [protected] from bsnl to vodafone as on[protected].after having first f.r.c i recharged my no. with rs 125 ,i got 156 rupees after all that . they gave me a welcome free offer of free internet usage of 50 mb.which will be off on[protected].but on[protected] vodafone cheated me and they deduct all my balance. i called the customer care no on same day.but they said that i used my plan earlier.i said it's o.k ,but my free usage was over then they have to told me that my free usage has been over .
And on same night[protected] i called customer care no. again on the topic of deactivation of vodafone promotional add before callertune which is called as the caller song copying add.They told me that they will done in 24 hours.they also gave me request code ,but after 36 hours the add was played as same as on[protected]. i again called customer care they again wants to making me fool by saying these words ,"we will register your request and it will be proceeding within 24 hours.
what is this am i free and mad so that waisting my precious time on vodafone. vodafone don't gave me any response ,just making fun and fool of me by waisting my money and time as well.
hello iam a vodafone customer, me and my friends in search of one tamil song that we want to set as callertune, song title NEE PAARTHA VIZHIKAL, FROM THE FILM THREE(3) it is surprising me that this hit song not present in vodafone list. please upload this song for me.
most of the customers searching this song

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