Vodafone — COMPLAINT AGAINST UNNECESSARY CHARGES ON VODAFONE BILL

Address:

North West Delhi, Delhi

I am Ankit Gupta, mobile no.[protected], vodafone postpaid customer. I had been given a special benefit of "One Vodafone Number free calling on for 3 months" from Vodafone Store Model town, Delhi as on 14th April 2011. As per my latest Bills of the month June 2011, I had been charged @20 paisa/min for the outgoing calls on that number i.e Rs.224. No action is taken as per my complaints and requests by Vodafone care and Vodafone Store Model Town, Delhi till date. This problem is arised again as i had previously complaint for the same problem of the month april and may 2011.
The customer care executives in Vodafone Store, model town Delhi, treated me very badly. They totally back-step from their words and the way of talking is also unprofessional. Ms. Nishtha wason is the concern person at the Vodafone Store Model Town, Delhi to whom i had been talked. She clearly warn me for complaining anywhere and is refused to waive off these unnecessary charges levied on my bill. This is totally inconvenience of services by the Vodafone Store Model town, Delhi. I have been mentally harassed by the Vodafone Company from last three months.
So, please kindly take some action and waive off the charges.