[Resolved] Vodafone — deducted my balance using BIS and 14 Bonus | |||
Hi myself Loganathan.G my mobile number is [protected] last[protected] i activated BIS service(ACT BIS to 111) at the same time i received confirmation sms. but i confirmed once again to called customer care. she told BIS activated on ur number so u can browse using via vodafone mobile connect. then i connected to pc at 9.18am to 10 am i browsed with(5 mb only) at the same time my connection disconnected and i check my balance is -46(i have current balance Rs-55) totaly 101 rupees deduced from my balance.and i again i called to customer care 111 and also 198 both are said wrongly,they spoke irresponsibly. continuously 2 days i called 10 times more they did't response properly.i told him to refound my amount that was not my mistake all are urside mistake so i want my money. so i complaint to vodafone network now. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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