[Resolved]  Vodafone - Postpaid — Corporate Tariff Plan

Vodafone has a big scam going on, they sell the coporate customers a plan called Corp FV199 that is supposed to have Rs. 1.00/min as STD rates as per the literature that is provided but the plan is activated with Rs. 1.5/min rate.
If by chance you are smart enough to check the traiff plan that you have the only way to get it corrected is to write to an email ID and then keep following up. When they finally do it they make it effective from the date that they act on your request and not retrospect.
The worst part is that seems they are themselves aware of this but wait for the customer to raise an issue on this.
Really pathetic behaviour from one of the worlds largest telecom players.
I had to go through this experience twice once for myself and once for my wife. I took to connections with a gap of 1 week in between, had I known this I would have never signed up.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information