[Resolved]  Vodafone Postpaid — fraud scheme

Address:

Delhi

i have an idea no. [protected] on 18/01/2011 i got a call from mr. yogesh of
bigtel it solutions, he told me that your idea number has
been chosen according to a lottery of vodafone in which you have to take a
vodafone postpaid connection today because this lottery scheme does not
exist for tomorrow in which he wants me to pay rs.250/- immediately and in
scheme vodafone give me for a connection of rs.299/- per month i get 12000
seconds free, one number of vodafone local free and also a very best scheme
which make me to buy this number is
*> A movie ticket in satyam cineplex free for me every Tuesday for lifetime

i have a doubt in above scheme so i asked him three times to give me every
details of this movie scheme and he told me every time the same so i buy the
sim on 18/01/2011


next day on 19/01/2011 when verification department called for my details
and the new number he told me this is a normal scheme of vodafone postpaid
and you have to buy a ticket in satyam cineplex and then you got your free
ticket

i cancelled to take the number on that day i asked to forward a complaint on
the department from then i am calling all the possible vodafone number from
that day but no action is taken on this issue .

kindly confirm me the situation so then i take any action to take my number
or take action of fraud on bigtell it solution my idea number of lottery is
[protected] also is my contact number,


bill serial no. 61773
vodafone sim no. [protected]
CAF NO. 82587912
deposit=rs250/-

MRIDUL SINGH

[protected]




reply from vodafone

reftence no.[protected]

Dear Mr. Singh,

Thank you for writing to Vodafone regarding services for your Vodafone mobile number.

We would like to inform you that kindly provide us a scanned copy of CAF form and the bill receipt. So that we can do the needful.

Assuring you with the best of our services at all times. For further assistance, mail us at: vodafonecare.[protected]@vodafone.com.

We value your association with Vodafone.

Happy to help,
Laxmi
Vodafone care
Contact numbers*
Vodafone Number : 111 or +91- [protected]
Fax number : +91- [protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: [protected]@gmail.com
Sent: 23-Jan-2011 18:26:41
To: vodafonecare.[protected]@vodafone.com
Subject: Fwd: fraud or scheme of bigtel it solutions(p) ltd. b 103 okhala ind state phase 1 delhi

2nd mail

REF:[protected]

Dear Mr. Singh,

Thank you for writing to Vodafone regarding the Services for your Vodafone mobile number.

We sincerely regret the inconvenience caused to you.


We would like to confirm you that we have forwarded the details of your request regarding the activation of number, to our Specialized Vodafone Care Team. We request you to kindly provide us 48 working hours to get the same checked and revert back to you with the feedback.

Assuring you with the best of our services at all times. For further assistance, mail us at: vodafonecare.[protected]@vodafone.com

We value your association with Vodafone
Happy to help,
Komal sehgal
Vodafone care
Contact numbers*
Vodafone Care : 111 or +91- [protected]
Fax number : +91- [protected]/[protected]
E-mail : vodafonecare.[protected]@vodafone.com

Website : www.vodafone.in


3rd mail
[REF:[protected]]


Dear Mr. Singh,

Thank you for your e-mail dated 23/01/2011 regarding new Vodafone connection.
As per the telephonic communication on 27/01/2011, we have noted your feedback regarding the misrepresented information provided. We assure you that your feedback has been forwarded and we are ensuring appropriate action to prevent recurrence of any such incidence.

We would like to inform you that you will certainly receive the refund towards the new Vodafone connection within 72 working hours.

Assuring you with the best of our services at all times.

In case you need further assistance, please do call or email us. We?ll do our best to help you.


Happy to help,

Parul Rajvanshi

Nodal Office

Vodafone Delhi
Contact numbers:
Customer care: +[protected] /111
Nodal office : +[protected] Available between 9:30 a.m. to 6 p.m.
(Monday to Friday)
Fax : +[protected] /[protected]
E-mail : sushma.[protected]@vodafone.com
Website : www.vodafone.in


after which i m getting call from diffrent no
[protected]
saying vodafone will not giving you money until
6 months

i am totally harrased spending money on calls and mails to vodafone can any one help