I have purchased a new add-onconnection number # [protected] from Vodafone Store, Ansal Plaza during one of my casual visit. Even after 10 days of purchase, despite six desperate calls to Vodafone, the account is yet to be activated. Vodafone is shrugging-0ff it's responsibility and unable to provide even contact number of Vodafone Store, Anasal Plaza. Beware of buying goods from Vodafone Store as Vodafone doesn't even maintain address & telephone number.
It was a shock for me.
Balaji VEnketeshwar
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Vodafone — non activation of telephone connection
My brother had taken a much advertised vodafone magic box connection fron gurgaon from a vodafone exclusive mini store. We told the dealer No of times that connection should only be given in case papers are in order. Dealer checked all documents and gave him a connection.he submitted copy of PAN card,driving licence,address proof same as mine,details of BSNL connection held,permanent address details and photograph.We should have been more careful.
The connection was activated for a day or so and later on services were de barred for want of documents.
In between they asked for photocopy of driving licence which was provided.
Till 1400 hrs on 30 jan 08 connection has not beenactivated as their head office has not received the papers.
It is surprising that for their inefficiency they are putting customers to inconvenience. as they have already realised the money.
WE customers can only write on such fora and suffer these MNCs.
I wish there was a mechanism to take immediate action against these companies or policy of instant refund.
I was told by customer care that there is no refund policy and I should not expect any refund in case I wish to cancel my connection for such an inordinate delay on their part
ANY SOLUTION