Submit Complaint
Questions
Home
     
 

Vodafone Prepaid - The Website is misguiding while rechanging the account through online

 
1 Review
  Feroz Huqmani on Feb 27, 2011
I have recharged my Vodafone mobile 9581406300 online with a sum of Rs111. As I have taken this connection recently, I didn't have the knowleged of the recharge options. so I went Vodfone website (www.vodafone.in) there Prepaid,There Topups, from the avaialable 'chota' recharge options I have selected the Chota 111 (page 10). I have clicked on the 'View Details' optioon the I saaw the details as


MRP (Rs) 111.0
Recharge/Bonus card Talktime
Talktime (Rs) 98.63
(Equivalent mins) 91.73
Benefit
Validity (Days) 0
Access Fee (Rs) 2.0
Service Tax 10.3

So thinking that I will get a talktime of 98 rupees, I recharged my mobile number using my savings bank account number. but I didn't got any talktime.so I contacted the customer care people, they said that this is only for Vodafone to Vodafoane 20ps/min( validity 90 days) offer, and for this I wont get any talk time.
But Nothing as such is mentioned in the Vodafone official website. I dont know how an huge MNC like vodafone can misguide its customers via its website.

Request to you to look into this issue and do the needful.

The Website is misguiding while rechanging the account through online

0 Comments

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     
    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook
    Enter Username