Vodafone Prepaid — The Website is misleading while changing the account through online
FeFeroz Huqmani on Feb 27, 2011
I have recharged my Vodafone mobile 9581406300 online with a sum of Rs111. As I have taken this connection recently, I didn't have the knowleged of the recharge options. so I went Vodfone website (www.vodafone.in) there Prepaid,There Topups, from the avaialable 'chota' recharge options I have selected the Chota 111 (page 10). I have clicked on the 'View Details' optioon the I saaw the details as
MRP (Rs) 111.0
Recharge/Bonus card Talktime
Talktime (Rs) 98.63
(Equivalent mins) 91.73
Validity (Days) 0
Access Fee (Rs) 2.0
Service Tax 10.3
So thinking that I will get a talktime of 98 rupees, I recharged my mobile number using my savings bank account number. but I didn't got any talktime.so I contacted the customer care people, they said that this is only for Vodafone to Vodafoane 20ps/min( validity 90 days) offer, and for this I wont get any talk time.
But Nothing as such is mentioned in the Vodafone official website. I dont know how an huge MNC like vodafone can misguide its customers via its website.
Request to you to look into this issue and do the needful.
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