Vodafone Prepaid — tariff deduction without any consent for the fourth time | |||
Sir I have got a message that 30 rupees have been deducted from your balance for the activation of bhakti alerts on my number [protected]. This has happened for the fourth time and has been faced by lot of vodafone users. Kindly look into the matter and help me getting my balance back this time and avoid such inconveniences to users cauased by these opearators. Regards Sanat [protected] [protected] Was this information helpful? | |||
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+91 22 7171 5000 (HQ)
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Vodafone — Deduction without consent
Sir,I have a Vodafone prepaid connection with MSISDN - [protected]. This is to inform you that without my consent/activation, some combo pack has been activated in my a/c & Rs 2 is getting deducted since 28th of Aug,2010 and more than Rs 50 has been deducted from my a/c since then. Today when i called up your customer care @ 198, they were not even ready to lodge a complain of the same & had put me on hold for more than 15 mins for all the 4 call made and were very rude.
I would request you to pls get the refund of all the charges deducted to my a/c at the earliest as no such pack had been activated from my end ever & also educate your customer care executives to speak properly to the customers (Refer the call recordings done from my no above at your cust care.)
Expecting a quick resolution to the above matter.
Regards,
Manjari Sharda
[protected]