Comments
Vodafone rips off people by there promotional calls, if you do not receive the due to any reason than there system will call you after an hour. If you receive the call and if you listen to what the system is telling that some or the other offer gets activated and your money is deducted. So now i receive the call and disconnect it in 1 sec.
I contacted the Vodafone customer care through e-mail and they told to register on "Do Not Call Registry" which would be activated after 45days, so uptill 45 days i will receive there unwanted calls. When i told that i don't mind getting promotional messages but just quit calling me, but they told it won't be possible. Very bad customer service vodafone. A good way to make money.
I contacted the Vodafone customer care through e-mail and they told to register on "Do Not Call Registry" which would be activated after 45days, so uptill 45 days i will receive there unwanted calls. When i told that i don't mind getting promotional messages but just quit calling me, but they told it won't be possible. Very bad customer service vodafone. A good way to make money.
Dear Sir/Madam,
I have been using Vodafone mobile number for almost over a period of 6 months. In these 6 months i have requested the company to stop promotional calls twice already. First was 3rd Oct 2009 then i was told that it will take 45 days, post which i will not receive such calls. It stopped for few days and then again on 30th Jan 2010 i received a promotional text. I again complained and i was promised to get this resolved this time for sure. However, today i have received a promotional call from [protected] at 07.10 pm. I am not very sure if i should be contacting Vodafone yet again after already making 2 complaints before. I know there is a legal / law in place, but i m not quite aware of this.
Please help
Arpita
ps - i have all the details saved as mentioned in the complaint
I have been using Vodafone mobile number for almost over a period of 6 months. In these 6 months i have requested the company to stop promotional calls twice already. First was 3rd Oct 2009 then i was told that it will take 45 days, post which i will not receive such calls. It stopped for few days and then again on 30th Jan 2010 i received a promotional text. I again complained and i was promised to get this resolved this time for sure. However, today i have received a promotional call from [protected] at 07.10 pm. I am not very sure if i should be contacting Vodafone yet again after already making 2 complaints before. I know there is a legal / law in place, but i m not quite aware of this.
Please help
Arpita
ps - i have all the details saved as mentioned in the complaint
Hi Arpita,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9z9xrb and we’d be happy to help.
Regards,
Vodafone Customer Care.
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9z9xrb and we’d be happy to help.
Regards,
Vodafone Customer Care.
Vodafone — promotional phone calls
I have applied for DND service on my cell No. and i am still getting promotional calls and SMS.can some one tell me what can we do to avoid these unnecessary calls and sms.
The DND service will be activated only after 45 days according to the old rules. From Jan 11 it will be activated after 7 days. You dont have to apply again if you are already registered. If you have recd calls/sms after 45 days you have to call 1909 and register a complaint and get the register number(docket no:) of the complaint. You can email me at [protected]@yahoo.com
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Vodafone — Promotional calls
Dear sir,I am a vodaphone mobile subsriber and my no is [protected] I am complaining about the promotional calls being made to my phone without my consent. Please remove me from your list of promotional calls.
Thanking you in advance for your co-operation.
Roshan