[Resolved] Vodafone — WRONG BILLING OF ISD | |||
WRONG BILLING OF ISD This is in regard to Postpaid Connection of Vodafone in my name MR. VIPUL B GUNDA M-[protected]. The Bill period: 05.06.11 to 04.07.11 Bill no: [protected] Bill date: 05.07.11 The charges for this bill period are Rs.3,331.28. Further,in this bill an outgoing ISD call with following particulars is reflecting: Date- 06/06/11 Time: 51 min Number[protected],[protected] Duration (min:sec)-51 min Charges(Rs)-2295/- I, MR. VIPUL B GUNDA, using Vodafone's postpaid connection from last 3 years. Regularly paying bill on time. Never done ISD calls. But this time bill was raised for ISD calls to country Sao Tome & Principe of Rs. 2295/- in a single day on 06.06.2011 on above mentioned numbers. Even I never heard about this country. After receiving Bill in JULY, I made complaint to Vodafone. But they confirms that their bills are accurate and they do not charge for services which is not utilized. But I am also confirming that I did not made any ISD calls to that country. then why should I pay for calls which I did not made. I am afraid about it that if my phone was hacked and misused, Kindly tell me how to prove my point that I have not called on this number, all I can say is that go for Vigilance Enquiry for this telecall.so pl. look into matter and request to waive the wrong billing amount. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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