[Resolved] Vodafone — chat service | |||
Dear Sir, My no. is [protected], As I activated Vodafone chat service from 55121. Although its a good services but many times wen it connects there is only hello & then after blank, no 1 is responding & my call charges got deduct. 2nd issue is wen I try to connect for a particular ID i.e.[protected] u system says it tries to connect & then connects to someone else & again my call charges got deduct. Pls do needful for the same otherwise have to complaint somewhere. Thanks Nitin Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Hi Team,
due to no reason this service is activated on my number and i am getting this number added every month on my Bill. I am not sure how it got activated. Please do the needful.
due to no reason this service is activated on my number and i am getting this number added every month on my Bill. I am not sure how it got activated. Please do the needful.
Why is it not connected to any id
Dear Customer, as per TRAI, if there is no IC/ OG voice/video call/ OG SMS or Data Usage in 90 days, your number will be deactivated. You can reactivate within 15 days of disconnection at a charge of Rs.20. You will be charged Rs20/- for extension of validity by 30 days, subject to your bal. > 20.
iska mtlb kya hai
iska mtlb kya hai
Dear Customer, as per TRAI, if there is no IC/ OG voice/video call/ OG SMS or Data Usage in 90 days, your number will be deactivated. You can reactivate within 15 days of disconnection at a charge of Rs.20. You will be charged Rs20/- for extension of validity by 30 days, subject to your bal. > 20.
iska mtlb kya hai
iska mtlb kya hai
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+91 22 7171 5000 (HQ)
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Vodafone — Chat services, etc
Premium services (chat service, caller tune service) are activated in my mobile ([protected]) without my consent and the amount has been deducted from my account.I have received messages confirming the above.
Hence I request the concern to do the needful to revert my money back.
I also request the concern authority from government to have eye on this issue as this kind of fraud is happening contineously. Please consider those who (innocent/poor in rural and town) are not able to escalate.
Thanks and Regards,
P.Thiyagamurthi
Cell: [protected]