[Resolved]  Vodafone — misleading to customers

Address:

Pune, Maharashtra

i am using prepaid vodafone plan and after receiving a message after balance check i recharged with rs115 for full tallktime.after recharge i found that only rs 0.01 is recharged in place of full talktime of rs 115.in message it showed clearly talktime of rs115 for recharge of rs 115.also that message vanishes as one closes the balance check.today i shocked when i called cc that it is plan for 10 days validity which was not shown anywhere in message.also it is came to know that many customers has same problem with same plan.in last month vodafone displayed rs 25 plan on website for 3G for one day validity.when i recharged it,could not activate packet data.also meantime that plan was disappeared on website.the modus operani of vodafone is now to give abrupt,vanishable information and collect money from customers.vodafone takes care that such a problematic plans dont come by sms which can be saved in inbox of cell phone.also these people will charge for call to cc on roaming to register the complaint.vodafone might under wrong impression that their plans do not creat any problem while roaming.i hope that being a multinational venture vodafone should not adopt wronpractices to mislead customer. also its my appeal that they should credit the balance with proper talktime to avoid further inconvience.