[Resolved] Vodafone Recharge — CHARGING Rs. 2 extra | |
sir, , i m a customer of vodafone prepaid in nagpur and at many places in nagpur are charging Rs. 2 extra for recharge voucher.. and some of them dont easy recharge below 100 (it is available) some names are punjab cellular(lakadganj) 3 to 4 shops at mini mata nagar & surya nagar nagpur -8 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vijay Here from Bangalore, I have recharged my Vodafone mobile through online on 02/Oct/2011.For Bonus Card 32
This gives the details as:
Benefit Local Vodafone calls at 30p/min, Other Local calls at 40p/min. STD at 50p/min. Daily 100 Local & National SMS Free.
Validity 90days
But they are charging Rs.1 for 1st 2 SMS. This is not mentioned in the Bonus Card 32.
I had informed the customer care executive, but they tell its TRAI rules to charge for SMS from 27th Oct 2011. If that’s the case then what does the Bonus Card 32 mean and even that don’t specify Rs.1 for 1st 2 SMS. I dont think TRAI rules suggest's to charge for SMS its just limited to 100 SMS/day.
This is a day light Robbery, I dont know what this fools have understood useless Vodafone service and Call Center.