[Resolved] Vodafone — REIMBURSMENT OF RECHARGE COUPEN | |||
RESPECTED SIR , I DR.PRATHVIRAJ PURCHASED ONE RECHARGED COUPEN FROM VODAFONE SERVICES BEARING SERIAL NO [protected] ,WHILE SCRATCHING THE CARD THE PIN NO HAS BEEN ERASED DUE TO POOR QUALITY OF CARD.THE SAME THING HAPPEN TO SOME OF MY FRIENDS ALSO ,WHEN I CANTACTED TO CUSTOMER CARE AND VODAFONE SERVICE STORE THEY ARE TELLING ITS OF NO USE , WHEN THE CARD IS NOT USED THEN WHERE THE AMOUNT GOES . WHO SHOULD GIVE MY MONEY BACK WHEN THE AMOUNT IS NOT USED KINDLY PURSUE MY COMPLAINT AS SOON AS POSSIBLE Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Apr 09, 2012 Vodafone India Customer Care's response Hello prithvi, Please share your current contact details and an alternate number here http://bit.ly/HtWdoA We'll get back to you in a short while to address your concern. Regards, Vodafone Customer Care Verified Support Apr 12, 2012 Vodafone India Customer Care's response Hello Prithvi, We kindly request you to visit your nearest Vodafone Store with the coupon for better assistance. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future or you can also call us on our toll free number 198, we'll do our best to help. Regards, Vodafone Customer Care, Karnataka | |||
2 Comments | |||
Comments
as per your guideline i went to vodafone store at bidar, in karnataka but its of no use they say i cant do anything even i have recorded the voice as a proof, please what you people suggest me
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