[Resolved] Vodafone Service — Caller tune activation without confirmation | |
Set caller tune without any Permission: Hello My Name is Pradip Dey and Mob No is [protected]. I have a Vodafone prepaid connection and i using the same for last 5 years (approximately). Yesterday(09/07/09) at arround 9 p.m. I going to call someone I saw my balance is -12.98(negetive balance). Then someone call me and tell that you have activated caller tune. Then I realise why my balance is negetive. Immediately I deactivated the caller tune with SMS TO 144 by "CAN CT" and immediately I received massage from 56789 that my caller tune has been deactivated. But still my balance has not been updated. Then I call Vodafone customer care at [protected] and someone tell that it is not possible to activate without my confirmation. I told him to as I have deactivated immediately when I know so update my balance, then he told me it is not possible and he can't do anything for that. It is requested to take immmediate action to restore the amount which was deducted from my account and send sms urgently. Pradip Dey Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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Vodafone — Activate Caller tune without confirmation
These mobile phone companies are hiding secret codes.I did not know that if you are calling someone and you press aster(*) that ring tone will be copied and apllied to your phone.This happened with me and they deducted Rs30.They have never sent any SMS regarding this secret code so how can a common man know about it who has no reach to television and newspaper.They never ask for confirmation and will just activate the ring tone.
In hindi it is called lootna khule aam.