[Resolved]  Vodafone Services — Mobile Internet

Address:

Bangalore, Karnataka

Dear Sirs / Madam,

i took Vodafone Post Paid connection in the month of March 2012. and once connection activated, i requested for activate Do Not Disturb (D N D) and asked for Internet service not required. but in the month of May 2012 i received my 2nd bill stating as Mobile Internet Charges for Rs.167/-. i requested them to wave off those charges , but they denied it and i paid the amount and requested not to charge like this. i send several requests through mail to Vodafone corporate relation manager, but no use and they asked me to pay. but in future they are not going to charge like this. but in this month bill (June'2012) it again showing as Mobile connect charges Rs.34/-. when i call customer care they are telling that GPRS is deactivated , but their meter reading showing as i used Internet on my mobile. for your information, i have Internet connection in my home and office as well. so, i no need o[censored]sing Internet on my mobile and never used it. how could this problem get solved . i need your valuable suggestions on this. how can i get back my amount i paid Rs.167/- from Vodafone. please let me know how could i proceed on this issue?

looking forward to hear from you ASAP.

with Best Regards,
Srinivas
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