[Resolved] Vodafone — Caller tune amount deduction | |||
Dear Sir/Madam, I m Hriday Ranjan Chowdhury from Haridwar (UK). I am a vodafone customer (having Phone no-[protected]), without any information, Rs. 30/- has been deducted for Callertune from my balance on date around 25or 26 Dec-2011. Even I did not send any request for caller tune activation. Caller tune has been activated automatically in my above number.This happened second time with me, I had mailed earlier for the same three months back. Plz revert the deducted amount to my vodafone account as soon as possible and cancel Caller tune immediately. With thanks and regards Hriday Ranjan Chowdhury Haridwar Was this information helpful? | |||
Dec 10, 2016 Complaint marked as Resolved Verified Support Feb 06, 2012 Vodafone India Customer Care's response Hello Hriday Ranjan, We would like to inform you that the Callertune was activated on 30/12/11 and was deactivated on 28/01/12. We regret to inform you that we are unable to process a reversal for the charges as the service was used for one month. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198. Regards, Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal | |||
 1 Comment | |||
Comments
For Pre-paid, they always activate the caller tune without confirmation. It happened with me also.
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