[Resolved]  Vodafone — Number not activated

Address:South Delhi, Delhi

Dear Sir / Mam,

I have using Vodafone No [protected] around 4 months . Now which was temporary dissconected due to unpaid bill .
I want this no migarte in to Prepaid So i visited your Vodafone Store Sarita Vihar & meet Gopika (Store Executive) .
She told me that first you will paid unpaid amount (1554 rs , Fifteen hundred fifty four rupees) . after that your no will activate in Postpaid . After 1 month i will convert your number in Prepaid . I have paid unpaid amount & I filled customer agreement form .She give me a new sim card & told that your number [protected] will activate with in 5 hours . Also i have visit vodafone store 3 time, who will pay my conveynec.

Now problem is that 48 hours has been gone & i haven't recevied any Response from your side . My number [protected] is not activate till now . Can you tell me that what are your executive doing there when they can't do anything.
I want my no activate with in 2 hours , i[censored] do something . Otherwise i will take action against to Gopika.

Regards,
Pankaj Dixit
[protected]
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir/madam
i purchased a vodafone number "[protected]" 20 days before from main vodafone store near BK chowk faridabad. they told me tht my number will activated with in 2 days. I showed them all the documents which they want.
now i dont want this number because of poor service of vodafone...
i want my money back which i gave them as installation charges...
vodafone service is very much poor. i will not refer anybody to go with vodafone...

thanks
Anuj
[protected]
HI Anuj,

We trust that our Customer Care Team has resolved your query to your utmost satisfaction. Do let us know if we could assist you with any other query or request you may have. Please write to us at vodafone.[protected]@vodafone.com.

Regards,
Vodafone Customer Care, Delhi.
2 bad customer care service.

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