[Resolved]  Vodafone — Prepaid Connection

Vodafone Postpaid Connections @ 1p/s Local & STD — u required Vodafone postpaid

u required Vodafone Postpaid Connections @ 1p/s Local & STD

in Just Rs. 250/- Only



Call me Deepak
+91 [protected]

My father have purchase a vodafone prepaid connection for our sister studing in ITM,Bhilwara one month ago from a mini store named MDS Digilink,after a week the company close the outgoing calls and in the next four days there is also incoming.the reason tell by customer care requried docoments not submitted i mailed to vodafone raj. For the same,the answer was re submit the reqd docoment at any vodafone store.On tuesday 24/9 my father re submitted the all docoment at vodafone store frezer road,Patna and they commeted that within 24hour the connection will be activeted but alas till now the connection is not active.we also complaint vodafone store patna as well as cusomer care raj.through phone and mail several time but there is no any answer.CAn the company bear all the mental stress given by him to our faimly member.
Regards,
Mohd Ejaz([protected]@hotmail.com
Mob:[protected]

Hi,

This is just to inform everyone about the Vodafone connection & associated services in Bangalore (at the very least).

I had taken a Vodafone Prepaid Connection on 28th Sep from the Vodafone Online store with Recharge of Rs 206 which promised me a call charge of 1p/sec for both local & STD.

Hardly one month from taking this new connection, there have been major gaffes by Vodafone, some of which I am mentioning below:

1. My Plan of 1p/sec was changed to a student plan offering calls at Rs 1.5/min for STD. When I called up their call center they were not willing to accept their mistake & change it back. Instead they told me to get a further recharge done to change my plan to 1p/sec. Also, I never received any message as to when my plan was changed.

2. Their call center had informed me to activate a GPRS plan via *444#. I followed their instructions & activated the required plan. However, it seems, it did not getting activated in the system. So they continued to charge me their exorbitant browsing rates. Again, when I called the call center they were unwilling to acknowledge their mistake & asked me to recharge again.

3. I also asked the call center to activate the missed call alert service. They activated it & deducted money from my account. However, when I informed them that the service was not working then (surprise, surprise) they again tried to blame me for the same, telling me that I need to check again.

Meanwhile conveniently, my access to their call center kept disappearing (dialing to their call center got me into a loop with their IVR).

Ref complaint #'s: [protected] & [protected]. I never received any complaint no's for my other issues.

If anyone needs to contact me, please send me their contact details through a message on this site & I will call/email you back.

Regards,
Anant Gupta

RESPETED SIR /MAM MY SELF SWINDER SINGH PURI S/O S GURBACHAN SINGH 132/133 SANT AVENUE LANE NO 6 AMRITSAR PUNJAB . sir mere pass woda phone ke 2 no hai [protected] . [protected] . mera ek cell kahi lost hoo gayea jis ki maine fir police station main ki or jab main apna sim duplicate [protected] lene gayea tu pata chala ke mera cell no ka sim kisi or ke name par chal raha hai jab maine apna 2nd no ka addresss confirm kiyea tu wo be change hooo chuka tha jab ke maine dono no apne prof de kar jama krwaye the abb mera sin [protected] mere liye bohat jada importend tha woo vodafone wale nahi de rahe jab ke muje woo hi no chiyea main trai ko request karta hooo ke yeh system be theeek kyea jaye nahi tu koi be teroiest no issu karwa ke koi be ghatna ko injam de sakte hai iss k liyea trai ko or stiric role karne chayea or mera sim muje dilwayea jaye

Vodafone is taking advantage of complexity in our Consumer Protection System. With Pre-Paid, once you activate the caller tune, it will have no option to de-activate. Even if you find any option, that will not work.

Secondly, do not go with any free offers from Vodafone, they simply trap you, and charge bills on it, and they will not accept any of their faults. They are just thieves.

Agreed !!

problem is solved after complaint on these consumer complaint forum,
voda phone ready to given me my same number as prepaid,

thanks to consumer complaint team and also vodaphone