[Resolved]  Vodafone Tamilnadu (Except Chennai Circle) — failure of online top up

Address:Tamil Nadu

TO
THE BILL DESK OF VODAFONE ESSAR,
VODAFONE,
TAMILNADU


FROM ,
DR SARAVANA
[protected]@gmail.com
TAMILNADU

TODAY NOV 5,AT 7.00 PM(APPROX) I HAVE TOPPED UP MY VODAFONE MOBILE NUMBER [protected] FOR GPRS BONUS 14 BY SBI ONLINE BANKING REF NO MSBI[protected] ,THE AMOUNT HAS BEEN DETUCTED FROM MY ACCOUT TO VODAFONE BILL DESK BUT I DIDNT GET THE TOP UP THERE IS NO RESPONSE FROM CUSTUMOR CARE AS THEY ARE TELLING THE IS NO UPDATES ON THEIR SYSTEM(IS THIS ACCEPTABLE) .DONT THINK IT IS A SMALL AMOUNT IT WILL BE THE SAME FOR ANY AMOUNT IF I TRIED A LARGE AMOUNT.is this correct .plz accept my request and clear this irresponse as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information