[Resolved]  Vodafone — Unwanted Service Activation

Address:Kapurthala, Punjab

I am using Vodafone no for last 4-5 years. I have make a request to deactivate "Vodafone Mobile connect" service long time back. But It has not been deactivated. I contacted Helpline they told me that service has been started by dealer so I have to visit Dealer end for disconnection & refund.

After that I mail my complaint to Vodafone they told me that this service is activated by in in Feb 2011. I have never used that service & requested them to deactivate & refund me. But they are not helping in this matter.

In my recent bill I still got charged for VMC service. Rs 99 per month for 20 months is 1980 Rs. that I have paid for nothing.

Pls help me out.

Thanks
Damanjit Singh
[protected]
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Dec 6, 2016
Complaint marked as Resolved 
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Dipankar,

Thanks for writing to us. We tried calling you but the number was switched off. Please share an alternate contact number with us at http://bit.ly/hzNUch or write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Delhi
Complaint comments 

Comments

Vodafone — Unwanted service activation from VODAFONE.

Sir,
My Cell number is +91-[protected]. Im having this number from last year. Today (04th-OCT-2010) a message came from VODAFONE informing that Rs.21/- is deducted] from my account for internet pack. As i didnt post any kind of request to activate this "Internet packLast month, VODAFONE charge me for "Voice Chat" which I also didnt gave any request to activate. Again n again VODAFONE is harssing me by doing this kind cheap things. Its my humble request to take an serious action against this.
Hoping for a quick responce.
AMANJOT SINGH
+91-[protected]
I am vodafone costumer my mobile number is [protected]. Today, i got a call but somehow i could not attend the call. then i called the same number to identify then it was vodafone call then they send me sms your star talk service has been activated. How is that possible without my permission vodafone is activating unwanted service on my number. Then they charged for this service amount was 15 /- rs.
As soon as possible return back my amount any how. Otherwise i will take an action against this unwanted service.
Reply me on classic.[protected]@gmail.com and return my talk amount as soon as possible.

Vodafone — Unwanted service

hi my number is [protected]. Today morning i received a sms informing that i have activated STAR TALK. which i did not.even i dont know what is that.then i deactivated sending an sms.After sometime i got a sms that i have been charged 15 rs as i have used star talk from morning 6 - 7 am. At that ime i was sleeping.First of all how this got activated and why did they charge for that. I did not send any request also. Please take immidiate action as i previously also faced this problem with vodafone when i was using a karnataka connection.Thanks in advance
SIR,

MY NAME IS DIPANKAR MY MOBILE NO-[protected] TOMORROW I GIVE MY EXAM I GET AN MESSAGE THAT YOU STARTED A BUSSINESS PACK IN YOUR MOBILE FIRSTLY THE COMPANY DEDUCTED SEVEN RUPPES IN MY MOBILE BALANCE AND THE I GOT ANOTHER MESSAGE THAT IS YOU HAVE TO DEACTIVATED YOUR SERVICE YOU HAVE TO SENT A MESSAGE TO CUSTOMER CARE I HAVE SENT A MESSAGE THEN WE GOT ANOTHER MESSAGE WE SEEN AND SHOCK THAT 7 RUPPES DEDUCTED IN MY MOBILE BALANCE I COMPLAINT TO VODAFONE CUSTOMER CARE BUT THEY GIVE NO RESPONSE PLS HELP ME AS SOON AS POSSIBLE
you have to definitely go to police of you area and file a FIR against Nodal of your state with the downloaded copies of emails sent and received.
Then go to consumer court with mail copies to claim refund with compensation.
Then file a suit in civil court under TORTS LAW to claim compensation of Rs.1crore..
shocking no reply frm v.fone till nw. send mail stating u wil sue v.fon in court if nt responde in 3 days

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