Address: | Mumbai Suburban, Maharashtra |
vodafone postpaid services are the worst i hv ever had..wrong bill with wrong details in my postpaid bill and no response to any of my complains mailed to the company and their customer care officers..several visits by me to their customer care stores and i received only no response with the bad behaviour of the employees towards their customers like me..they have charged 6000rupees extra as my ISD calling bill and with the wrong details with the same of my local and STD calling details..i am wondered how can i talk at the same time on a local and as well as on an ISD call as VODAFONE details are shown in my post paid bill..and after a month of my complains they have not replied a word and disconnect my number..is this justice to a customer ???? Was this information helpful? |
a. FIR in police under sections IPC 408, 415 and 420.on Nodal, and under IPC 499 and 500 on customer care store employees.
b. Consumer-court claiming faulty service as not deactivating services as instructed causing wrong billing and mind tension.
c. Approach civil court and file case under ToRts law claiming compensation of 1 cr Rs.