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Volkswagen Polo - under warranty

 
2 Reviews
  yogeshsharma85 on Jul 26, 2012
Hi, I'm yogesh sharma from faridabad . i m sharing my feedback rather a complaint post 1st time i replace the chamber of my car on my cost with in 2months from the date of purchase Volkswagen Polo @ gurgaoun (haryana)they said no claim and no warrantyl.approx amout will pay twenty thosands bugs its happens before.
Then 21st july on the way of bhiwani i see the indication on my meter then i m confuse for what to do then I call to customer care and we share the problem in my car then they reply go to the neariest service station jo bhi aapke near ho then say go to hissar service station its far approx 55-60 kmand this symbol u can drive 100 km in between not see the problem them we went Sujeet Motors Pvt. Ltd hissar haryana time 6.30pm in evening he said workshop are close plz come on monday (23 july2012) the service adviser (baljeet )they you can drive the car the symoble was not a problem its only simple indication u can drive the car till faridabad then we check the car and start journey through faridabad on that place we drive approx 20 km then car was stop car was fully junked car was not started again we call to customer care they send the toll car to toll the car to: Badhwar Cars Pvt.Ltd. Sonepath Road, Near CSD Canteen Rohtak we met to service advisor Mr darshan and they why you drive the car on this symbol and we said mr baljeet say u drive the car . then he said ok we check the car then he checked they tod me 2-3lac estimate for car reparing (fuel injector fuel pump fuel tank and high pressure pump )and we said my pocket not be able to pay such amount and i m come back to home (bhiwani)next day he call me and said come to showroom branch manager wants to meet u and i reply plz talk on mobile i mgoing to faridabad they reply its not possible to talk to you plz come to workshop and meet manager and then we go to workshop and manager said to me that i talk to volswagen and they replied company 2 pay one lac thirty thousand amount rest of amount u pay and they apply a term condition (9000 bugs for extend warranty and 4000rs for RSA) u pay and you cannt do any complain form my side. at this stage what i can do .
i m not able to pay rest amount the car would be covered under warranty'.. There were many other promises done to me while taking an new car . . Post this experience, one thing for sure is, whoever I meet in my life, I wont recommend them to buy a VW nor would recommend this service centre. Pure piece of crap.i want that my car will be repair through warranty not a single peny i pay.
please help me out from this situation
please contact any futher details Mr yogeash sharma 9910996401 and email id-(ysharma_85@yahoo.co.in)
1 Comment

Comments

May 18, 2013 by
featuredmails  
 
Yogesh, VW guys are used to it. They already know about the poor quality parts of their car. Instead of focusing on quality improvement and customer satisfaction they keep themselves prepared to cheat the customer and charge them hefty money. 2 years warranty is just on paper. They will not give you any sort of warranties until to do a long fight with them.

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