I have purchased Volkswagen Passat on[protected] from Frontier Autoworld, Gurgaon. It was defective from day one and my car has stayed more in the service station than at home. The car been sent to the service station for a variety of problems. Each time one problem is solved a new problem is observed in the car. Brief timeline of the complaints : 1. 9 july '12 till today : (20 days approx) exhaust gas warning lamp signal which according to the manual booklet can result in injury or damage to the vehicle. 2. 24 may - 22 june'12 (29 days) complete AC compressor replaced. 3. 16 may - 21 may '12 (6 days) for AC not working. 4. 8 August - 12 August'11 (5 days) towed by chain to service station, battery changed and engine screening. 5. 13 April - 21 May'11 (36 days) complete steering chamber (gateway assembly) changed. I am frustrated with the continuous problems in the so called luxury car. It has failed completely. Also, the after sales service of Volkswagen is hopeless and nobody in the company is bothered to hear my complaints. Now the service station has started to refuse accepting my car in the workshop. I want full replacement of this car. Was this information helpful? |
Post your Comment