[Resolved]  Voltas / AC - 1.5ton — POOR PRODUCT

Address:

Faridabad, Haryana

Dear Sir/Mam

I have purchased a split ac 1.5 ton from Shanti electronics(faridabad) on 6th april 2012.After a month from the day of purchase my air conditioner does not give the proper cooling,for the same complaint logged on 4th may no is 12my0401331. Engineer of the company has visited our home and said the installation has not done properly since we have purchased the product from Shanti and they have sent the person for installation from the company,So why the installation not done properly????? Seconly the refilling was done on 5th may and after 6-8 hours the same problem reoccure??????.on 7th may 2012 again Engineer has come and said your gas was leaked after 2 days from the complaint gas was again refilled on 9th may 2012.on 11th may the same problem occure (no cooling )

Volta is the product of TATA and TATA is known for his quality and servies I have not found the quality of the product, as well as the service the product is not good for me since I have invested lot of money as your area manager ,your engg and your agent all does not have the scene of handling customer and also I have not got the kind of cooling excepted of split ac So kindly replace this split ac or refund my complete money.

For your reference first compliant-12MY0401331(TOP UP REFILLED ON 5TH MAY BUT NOT RESOLVED)
Second complaint no is 0602710( REFILLED BUT NOT RESOLVED MY PROBLEM)
Third complaint no is 12my1304256(TILL DUE)

Request you to pls replace my Ac and I do not want engg has come for checking or refilling
Thanks & Regards
RAVI CHAUHAN
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