[Resolved]  Voltas Ac — very bad service and unskilled labour installation

hello
mera voltas ka fridge khraab hai
theek karaane ka kasht karen
mera pata hai:
3/35 single storey, ramesh nagar, new delhi-15
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Voltas AC Complaints - very bad service
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Voltas AC



very bad service
i have brought a ac with voltas, a 1.5 tonn vertis spilt a/c & my complaint no 09AP291397 DT 29.04.2009, I have called more than 50 times but no body attanding till now. I have purcage more than 15 AC from your company.I am very uncetify with your service.

Regards
Prem
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pls send or give me ur ser. engg. contact no. for 3 phase voltas ac which is breakdown since purchase ing date.
my add.
kusum powermet (p) ltd
keonjhar.
orissa.

VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC.

very bad service and unskilled labour instalation
i have brought a ac with voltas, a 1 tonn vertis spilt a/c from viveks, chennai, i have been facing problem since the month 1, and started giving problem and i have never seen such a bad customer support, as i given a complaint for one week before but still no body has come for service, i will never sugest the same company to any one with my experience.

i fully agree with suyash juenja, voltas does not have a service team at all, i have purchased an elite 1.5 2 month bak, the technicion whom came for instalaton was local techi, like an ajham...
i am also facing a problems from th day one, now my ac is compleately mallfunctioning. not to buy voltas, i would suggest panasonic is the NO :1 .

I purchased Voltas 1.5 ton window AC on June 14th, 08
Last year it worked fine. However since teh beginning of the season it is not cooling continuously. I called the technicians several times but they come, spend some time and go and the problem is persistant. This is the most inefficient technical support I have ever experienced. the technicians don't know either their job or they are deliberately not doing it well. In the process of calling them so many times I have also surpassed the warranty period. I have vowed that Iam going to claim compensation from Voltas. I will not let them go so easily. They have to either repair my AC properly without charging me anything or else they have to refund /replace the machine.

Rohini
faridabad
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AS MY FRIEND SAID ABOUT VOLTAS AC, I AM 100 PERCENT AGREE WITH ALL OF THEM AND FURTHER I WANT TO ADD MY PROBLEM ALSO HERE.
I BOUGHT AN VOLTAS VERTIS PREMIUM 1 TON AC ON JUNE 3 rd 2009, AT THE TIME OF INSTALLATION THE PERSON MADE TOO HURRY FOR INSTALLING THE AC. AND DID NOT INSTALL PROPER THE MACHINE AND HE WENT AWAY. THE PROBLEM OCCURRED WHEN THERE WAS TOO HEAVY RAIN AND MACHINE BECAME VIBRATE AND ITS PIPE BECOME LOOSE AND ALL GAS HAD LEAKED.
WHEN I CONTACTED SERVICE CENTERE ( WHICH IS NOT THE PROPER VOLTAS SERVICE CENTER, VOLTAS HIGHER THE LOCAL SERVICE PEOPLE) THEY DID NOT RESPONSE AT ALL.

AFTER THAT I HAVE BEEN CONTACT MANY TIME BUT THEY TALKED LIKE THIS AS I DIALLED WRONG NO. AND DID NOT COME ANY COST.

THEN FINALLY I CONTECTED TO CUSTOMER CARE BUT AFTER CALLING CUST. CARE I REALISED THAT CUSTOMER CARE EXECUTIVE IS SO MUCH PRESOORED AND HE ALWAYS TOLD ME THAT I HAVE FORWARD UR COMPLAIN AT SENIOR LEVEL...

AND STILL NOW I AM SUFFRRING THE SUMMER OF DELHI.
MANY PEOPLE SUGGESTED ME TO GO CUNSUMER COURT...BUT THE PROBLEM IS I HAVE NOT SUCH TIME TO GO CUNSUMER COURT.

NOW I AM PLANNING TO SERVICE THIS CHEAP AC AT MY OWN EXPENSES.

AND I WANT TO GIVE ADVICE NOT TO BUY VOLTAS AC.
AGAR ZINDGI BHAR PARESHAN REHNA HAI TO U CAN...

WE HAVE PURCHASED 15 NOS OF SPLIT ACs FOR OUR OFFICE. BUT THERE IS NO SERVICE AFTER SALE . VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC. THEY DO NOT CARE ABOUT CUSTOMERS AND THEY ARE NOT AWARED ABOUT CUSOMER SERVICE. THEY NEED PROPER TRAINNING ABOUT CUSTOMER SERVICE. BASICALLY IN CUTTACK AND BHUBANESWAR OF ORISSA STATE THE SERVICE ENGINEERS AS WELL AS HIGHER OFFICIALS ARE VERY CARE LESS. I DONT UNDERSTAND HOW THEY HAD BEEN SELECTED FOR THIS JOBS.

mob- no. [protected]

I have purchase window ac 1.5 ton till date nobody attend the service nor bother to comply complaint.Very bad service and careless towards their duty.
my address is:
C-52, ground floor, palaspally, bhubaneswar, orissa

sir ibought a voltas verti plus window air conditioner on 7th April 2008 from M.J.Cop. rikhi ram building Batala distt, Gurdaspur[Punjab] with stabliser at the cost of Rs.20500/-after 5 to 7days my real brother bought the same at Rs.20000/- i asked the dealer to return Rs.500. But he refused to give money back.he charged instalation fee also without filling the machine instalation coupen.next year he provided me free service without filling the coupon.now he provided me 2nd service without filling the coupon and demanding Rs.150/-.his workers damaged the fan of A.C. Now i request you to comment.
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