Address: | Mumbai City, Maharashtra |
The installation has been outsourced to incompetent technicians.They came to install the AC (Wahid)without proper equipments resulting in gas leakage withing 15 days of installation. The technicial of voltas filled in gas and now after 6 months again the gas has leaked.
It is with great disappointment i have to complain as i have purchased VOLTAS only because people recommended and said it is one of the finest acs . But Iam told by the technicial that the cost to fill the gas next time after the warranty period is rs.3500. But why should i pay for a technicials fault. kindly deduct from their services.
I am in india sometimes for 3 months , i havent used this ac much , just occasionally. Now since midJAN i have lived in india , and have used the ac sparingly , we have begin using the ac 10 ago on a regular basis and this is what we face again. The technician came in today and has decided to take the unit with him tomorrow for testing. But unfortunately , i am afraid this story will not end here , the techinicial is from the same service station. So within the next few months a gas leakage is possible and then i have to pay for it , i dont understand why should i. Please look into the matter as this isnt fair to us as customers. My warranty period is almost coming to the end of its term. I feel cheated by the service center.
Tel no :[protected]
Purchase date 2/06/2011.
Dealer : Globe electronics - serial no 50351
service : shree sidddivinayak services
Model : split ac vertis plus
serial no. 4511171P10F008877 Was this information helpful? |
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