[Resolved] Voltas Mini Magic Water Cooler — poor after sales service | |||
A Mini Magic Water Cooler of VOLTAS Co.was purchased.But now it is lying without use as some part was required. It was informed by the service engineer who visited the place and inspected the machine. He also informed that this part is generally not available.After contacting the service station for many a times no satisfactory reply was given. The question is,that when the spare part is not available with the company then why the machines are being manufactured and sold. This is clear case of cheating.Will any personnel from Voltas Company give a satisfying answer to this. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I named mg dhanasekaran manthangal mottur, ranipet 632404 I purchased one voltas mini magic water dispenser from palani electronics muthukadai, . ranipet, bill no, 319 dated 11.09.2009. This product is used in one month afterwards the dispenser was defected by water heater I intimated to the seller and returned to the goods .
The seller said when asking my purchased goods of he says I send to the distributor for replace it . till date and time there is no responsive action from the voltas company. The company gives a warranty to the product is Oneyear . then why should give the warranty to the product while irresponsive actions in the matter of service provided by the company. It is cheatness to the public
The seller said when asking my purchased goods of he says I send to the distributor for replace it . till date and time there is no responsive action from the voltas company. The company gives a warranty to the product is Oneyear . then why should give the warranty to the product while irresponsive actions in the matter of service provided by the company. It is cheatness to the public
mini magic not working.
i have purchase mini magi ..after two year ..i think filter is working ..water is come out jems, bust not purify purperly
vijay chennai
vijay chennai
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
P. S Sengupta, Delhi