Comments
i have purchased Voltas Gemini 1.5 Ton split Ac on 14th Feb.2012. from that the problem has started firstly that AC was installed at my house after 15 days of my purchase. then from that day im facing continuous problem as AC is not working properly. it gets switch off automatically after sometime and doesnot restart again.the cooling effect is not upto the mark. the thermostat is not working properly as it get switch off after sometime and the AC does not restart again.engineers are coming from voltas service center they jst pour the water on the output outlet and then on that particular day the AC will work for 3 to 4 hrs. and after that the same problem will persist. no serious action has been taken so far regarding my complaint.already we are having 2 ACs more of Voltas only but we have not even called once an engineer regarding any problem with those ACs but this time it is all together different. frm the very first day we are facing the problem that the AC IS NOT WORKING PROPERLY. THE COOLING IS NOT PROPER.
the service provided by such a prestigious firm is not upto the mark.
the service provided by such a prestigious firm is not upto the mark.
Split AC (Model No. Silver 5S) not working. This is the first time complaint after purchasing it on 20.05.2012
DEAR SIR,
I BOUT 08 NOS SPLIT AC LAST 01 MONTH . BUT 02 NOS. AC ARE SUDDENLY STOP. SO PLEASE CHECKING URGENTLY.
I BOUT 08 NOS SPLIT AC LAST 01 MONTH . BUT 02 NOS. AC ARE SUDDENLY STOP. SO PLEASE CHECKING URGENTLY.
Dear YOGENDRA KUMAR JANGID,
We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Online Team
Voltas
We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Online Team
Voltas
I am really sorry to say that I was proud on choosing the Tata product (Voltas AC), but now I repent on my decision.
I had purchased VOLTAS SPLIT AC - 1.5 TON on December, 2014 and between June and July I had to get it repaired thrice and the worst part is in such a humid weather, I am unable to use my AC, as it is still under repair.
Although, I purchased the produce in December 2014, but got it installed in May last week. The problem started within a weeks' time, as the AC was not cooling (June 6), which was set right and on July 7, the PCB motor of the machine stopped working and on July 11, the mechanic took the blower too saying it is not functioning. The parts of AC are lying with the service centre, which is yet to be repaired and my family is forced to sleep in such humid weather of Jaipur.
My only request is that kindly change my air conditioner and replace it with the new one, so that I can continue the trust on Tata products.
Hope my complaint will be resolved soon and hope to get the new AC, failing on which I will be forced to go to consumer forum.
Vikram saini (M) [protected]
Service Request No. [protected] (dt. 6.6.2015)
Service Request No. [protected] (dt.18.6.2015)
Service Request No. [protected] (dt. 7.7.2015) and also blower is not functioning when the mechanic installed PCB on dt. 11.7.2015)
I had purchased VOLTAS SPLIT AC - 1.5 TON on December, 2014 and between June and July I had to get it repaired thrice and the worst part is in such a humid weather, I am unable to use my AC, as it is still under repair.
Although, I purchased the produce in December 2014, but got it installed in May last week. The problem started within a weeks' time, as the AC was not cooling (June 6), which was set right and on July 7, the PCB motor of the machine stopped working and on July 11, the mechanic took the blower too saying it is not functioning. The parts of AC are lying with the service centre, which is yet to be repaired and my family is forced to sleep in such humid weather of Jaipur.
My only request is that kindly change my air conditioner and replace it with the new one, so that I can continue the trust on Tata products.
Hope my complaint will be resolved soon and hope to get the new AC, failing on which I will be forced to go to consumer forum.
Vikram saini (M) [protected]
Service Request No. [protected] (dt. 6.6.2015)
Service Request No. [protected] (dt.18.6.2015)
Service Request No. [protected] (dt. 7.7.2015) and also blower is not functioning when the mechanic installed PCB on dt. 11.7.2015)
Dear Vikram Deep,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.
Regards,
Online Team
Voltas
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.
Regards,
Online Team
Voltas
split ac problem
My ac is giving problem. In spite of repeated complain, company is not responding contact no [protected] ADITYA SINGH SHOP NO 174, SMRITI NAGAR BHILAI 490020 Dear Customer(ichadi),
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team
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