[Resolved]  Voltas Split AC — Non giving of after sales service

Address:

Ahmedabad, Gujarat

Myself Bimal R Nagda residing at C-402, Shukan Apartment, Chandlodia, Ahmedabad purchased a Split 1 ton AC of voltas in the month of March,2010 from Sales India, Ranna Park Branch, Ahmedabad. the voltas company has not given any after sales service to me. i talked to voltas srvice statiuon regarding service atleast for once in a year. they replied that there is a completion of one year period after purchase of AC. and we are giving service only those people who remind us for such service after purchase of AC. is it so? i think company has the record of such purchaser and to whom company has to give service. after that reply, i contacted sales india person, who also replied that now you have to pay for such service. I m the person who purchases every electronic items from Sales India, am i mad? i want reply from Voltas what is the real procedure for after sales customer care and service of such product. and Voltas person as well as sales india too has given rude answer to me. so what i can do ?