Voltas Split AC — the game they play

Address:

North West Delhi, Delhi

I had purchased a split AC Vertis Plus of voltas, which developed manufacturing defect. A complaint No !2AP0802496 was registered. the mechanic agreed it was a manufacturing defect and they will replace it; as the middle panel is not available it will be done next week. this went on till July 2012. Then received a call saying the panel is available and an amount of Rs400- charged as the warranty period is over. I reminded them the complaint was registered in April, 2012. The answer was that we will have to check if the panel is available or not and they will call me back, the call never came. That is for voltas.